Touro College Courses

Internet Research Methods for Business

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Course Title: Internet Research for Business 
Course Number: GBM 420 YA
Credits: 3
Instructor: Helene Bergman
helenb@touro.edu

Course Description:

A basic understanding of research will be emphasized followed by a detailed description and comparison of many research mechanisms available over the Internet. The course will use a hands-on approach, to ensure that students are able to personally carry out business-related research projects. Course Contents: Includes topics such as the differences between search engines, online library-based research, and methods of research will be analyzed.

Course Objectives:

The intent of the course is to develop an understanding of internet research methods for business research. The key objectives are to:

Introduce the student to business research techniques

Provide the internet techniques and skills needed to conduct business research;

To introduce and organize the various research capabilities of the WWW.

Provide knowledge and understanding so that students can critically evaluate the quality of research through the use of the Internet

Provide students with an understanding of ethical implications involved in business research.

Using the internet to locate information; evaluate information from internet sources.

Learning Outcomes:

This course will provide students with a working knowledge of doing research for business on the Internet, specifically:

Develop practice and confidence in doing research for business using the Internet

Systematically expose students to tools available in virtual libraries and provide practice in using them to solve real-world issues

To explore search engines, new resources, and Internet Reference Shelves and use them

To develop expertise in using Web Survey tools and interpreting results of research so gained

Suggested Texts:

Barker, Donald I, Melissa Barker & Katherine T. Pinard, Internet Research Illustrated (Illustrated Series) ISBN-10: 1133190383 (Available for Kindle)

Randolph Hock, The Extreme Searcher's Internet Handbook: A Guide for the Serious Searcher 3th (third) edition ISBN-10: 0910214980 (Available for Kindle).


Steve Jones, Doing Internet Research: Critical Issues and Methods, ISBN-10: 0761915958


Eric Popkoff, "The Expert's Guide to Internet Search & Research: The Guide to Superlative Searches for Both Work & Personal Success!" ISBN-10: 1561718246


Cynthia L. Shamel, Introduction to Online Market & Industry Research. ISBN-10: 0538726849 (Available for Kindle)

 

Attendance Policy:
Touro College attendance policies will be enforced. The class is scheduled to meet weekly MONDAY, 9-11:30 AM. Students are expected to attend all classes, arriving on time and staying to the end. Regulations of the NY State Department of Education and the regional accreditation agency require that each session run for the full time for which it is scheduled, regardless of students' personal transportation or social calendar conflicts. Participation represents 20 % of the course grade. Each absence cuts into your ability to earn points for participation. Lack of preparation will also affect your participation grade. It is impossible to earn an A in the course if you are absent excessively. Please see the course website for a complete grading rubric for attendance and participation.

ACADEMIC AND CLASSROOM MISCONDUCT:
Students are expected to conduct themselves appropriately at all times. Academic and classroom misconduct will not be tolerated. Cheating and plagiarism will not be tolerated, and any student found cheating or plagiarizing will receive an "F" for the work in question, and possibly an "F" for the course, and may be recommended for suspension from the University.  Cheating is defined as not working on exams or assignments alone, and plagiarism is defined as taking the work of someone else's as one's own.

DISABILITY POLICY: Any student who has a disability that may affect his/her academic performance
should contact the Office of the Dean of Students at the start of the semester to discuss their needs and problems as well as discuss reasonable accommodations with the instructor.

GRADING/COURSE ASSESSMENT:

Course Assessment

Final Examination

30%

Mid-Term examination

20%

Term Project

30%

Class participation

20%

TEACHING METHODOLOGY:

(1) Lecture; (2) Group discussion; (3)In-class exercise;

CLASS SCHEDULE

SESSION

DATE

TOPIC

1

2/6/2012

Who, What, Where, How and Why of Internet Research for Business

2

2/12/2012

Why – Motivations for Business-related Research

3

2/27/2012

What - Reasons for Using the Internet

Primary and Secondary Sources

4

3/5/2012

Where – Locating and Evaluating Internet Sources

Search Engines

Subject Guides

Beyond the WWW

5

3/12/2012

Who – Researchers within the Business Organization

Outsourcing Research

6

3/19/2012

How – Tips and Tricks of Internet Research

Complex searches (Boolean operators and searching with filters)

7

3/26/2012

Mid-term Examination

8

4/2/2012

Project Stage 1 - Choosing a topic

9

4/16/2012

Project Stage 2 - Refining the question

10

4/23/2012

Project Stage 3 – Creating a research plan

11

04/30/12

Project Stage 4 – Writing a report based on your research.

12

5/7/2012

First Draft of Project due at the end of this class session

13

5/14/2012

Final Draft of Project due at the end of this class session

14

5/21/2012

Review for the Final

15

5/30/2012

Final Examination

Bibliography:

1. Print materials -

Dillman, D. A. (2000). Mail and internet surveys. New York: John Wiley & Sons, Inc.

Griffis, S. E., Goldsby, T. J., & Cooper, M. (2003). Web-based and mail surveys: A comparison of response, data, and cost. Journal of Business Logistics, 24(2), 237-258.

Hieva, J., Baron, S., & Healey, N. M. (2002). Online surveys in marketing research: Pros and cons. International Journal of Marketing Research, 44(3), 361-382.

Nardi, P. M. (2003). Doing survey research. Boston: Pearson Education, Inc.

Pallant, J. (2004). SPSS survival manual. Maidenhead, Berkshire, UK: Open University Press.

Schonlau, M., Fricker, R. D., & Elliott, M. (2002). Conducting research surveys via e-mail and the Web. Santa Monica, CA: RAND.

Tabachnick, B. G., & Fidell, L. S. (2001). Using Multivariate Statistics. Boston, MA: Allyn and Bacon.

Truell, A. D. (2003). Use of internet tools for survey research. Information Technology, Learning, and Performance Journal, 21(1), 31-37.

2. Websites

a. Search engines

www.google.com

www.incywincy.com

www.ez2find.com

www.firstgov.gov

www.vivisimo.com

b.. Government data sites

1- The Library of Congress at www.loc.gov is a gateway into the one of the largest collections of data that varies from historical to governmental and economic material. Another excellent resource is www.fedstats.gov. A portal into over 100 Federal agencies that compile and release statistics on a variety of topics. Many of the statistics available on this database are unavailable on any other free resource.

2- The Gateway to the U.S. Department of Commerce at www.commerce.gov

3- The U.S. Census Department at www.census.gov has a link to American Fact finder which gives the viewer the ability to get micro-based statistics such as demographic data by zip code.

4- Small Business Administration, www.sba.gov.

5- Central Intelligence Agency at www.cia.gov . Includes the World Fact book a comprehensive summary of the declassified data on every nation in the world.

c. S
ites that help to interpret and supplement generated by the Securities and Exchange Commission www.secinfo.com

1 - The home site of MSN Money central http://moneycentral.msn.com.

2 - Business Week guide to company research http://bwnt.businessweek.com/company/search.asp.

3 - Multex Investor Homepage at www.multexinvestor.com.

4 - Hoovers Online at www.hoovers.com.

5 - Brooklyn Public Library - free to all cardholders www.brooklynpubliclibrary.org. Includes many subscriber-only sites such as Mergent FIS Online, the home of the Moody’s Investment Service

 

 

d. Information about searching

1. Text based

SocioSite, Research Methodology: http://www2.fmg.uva.nl/sociosite/topics/research.html#METHSocial Science Information Gateway, Research Methods: http://www.sosig.ac.uk/roads/subject-listing/World-cat/meth.htmlSocial Surveys Online: The Question Bank: http://qb.soc.surrey.ac.uk/docs/home.htm

2. YouTube

BARE Necessities of Evaluating Websites

http://www.youtube.com/watch?v=2Qg8xRfPb80&feature=related

boolean operatorshttp://www.youtube.com/watch?v=7tm-sDKCnO4&feature=related

Credible Vs. Non-credible Source (Aimee Screencast)http://www.youtube.com/watch?v=xVsGp1AGWPE&feature=related

Determining Website Credibilityhttp://www.youtube.com/watch?v=dKVL1ehDQB0&feature=related

Info Literacy 9. Browsing & searching the web

http://www.youtube.com/watch?v=ZBJyhu1GrTI

Information Literacy Activities & Quiz

http://www.youtube.com/watch?v=GIDaonS0IlI&feature=related

Library Orientation: Credible Internet Sources

http://www.youtube.com/watch?v=zuSuhDJwlaY&feature=related

Why can't I just Google?

http://www.youtube.com/watch?v=N39mnu1Pkgw&feature=related

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